Latence élevée In Game


#1

Bonjour
Depuis ce matin (9h à peu prés), mon serveur me déconnecte souvent (Timed out ou connection interrompue sans information supplémentaire ou une connexion a dû être fermée par l’hôte distant) et je dois faire face à une latence élevée pouvant aller de 100 ms à 2000 ms.
De mon côté le Speed test est très bon (Ping de 20 ms et débit de connection stable à plus de 20 Mbits/s en ascendant/descendant).
De plus le serveur est rentré en “maintenance” quelques minutes pour une raison inconnue ce matin (Screenshots à l’appui). Je n’ai effectué aucune commande pour cela.

Il s’est passé la même chose le weekend dernier (le Dimanche 06/01) sauf que les déconnections étant plus fréquentes et je n’arrivais même pas à me connecter au site (erreur 502 Bad Gateway).

Avez-vous une solution pour les problèmes de latence ? Le redémarrage de serveur n’y fait rien du tout.

Merci


#2

Salut,

Les latences peuvent venir des Ports de JSONAPI (si tu parles de ‘je n’arrive pas à me connecter au site…’, don le tien).

Sinon, il doit venir d’un plugin qui envoie des infos ou seulement de toi.

Cordialement,


#3

D’accord merci, je regarde de mon côté mais là il se passe ça en ce moment : (cf. Screenshot)
J’ai essayé de jouer sur un autre jeu (World of Warcraft), je n’ai pas de problème de connexion, ni de latence élevée, je ne comprends pas :confused: )

Le serveur en soit-disant en ligne mais depuis le client je n’arrive pas à me connecter au serveur. Alors qu’hier soir aucun problème. Et quand j’arrive à ping le serveur, la latence monte à plus de 1100 ms.

Cordialement


#4

Hey,

Va dans"configuration" puis “installation des plugins” puis “Mes plugins” et dans cette liste cherche “JsonApi” et clique sur “désactivé” puis relance le serveur et vois si sa lag encore

Le plugins JsonApi fait souvent bug car il relis ton site au serveur et fait des vérification en permanence si ton serveur bug encore après cela envois tes logs

Bonne chance


#5

Merci pour ta réponse !

Je n’ai peut-être pas cherché au bon endroit, mais je trouve pas de plugins installés sur mon serveur (cf. screenshot) :confused:

Je suis au bon endroit ?


#6

D’après se que je vois tu n’a pas de plugins

Version du serveur?


#7

D’accord merci.

Version : FTB Infinity Evolved 1.7 3.0.2
Pas de modification, c’est le pack de base proposé par le site.

Le serveur est loué depuis 1 mois et demi en gros.


#8

Ta des logs?

Car sans sa je vais pas pouvoir t’aider


#9

[09:55:41] [User Authenticator #3/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[09:55:42] [Server thread/INFO]: Razkarkapak[/46.193.2.131:50260] logged in with entity id 409855 at (66.20894718165545, 56.0, 1200.4918937878992)
[09:55:42] [Server thread/INFO]: Razkarkapak joined the game
[10:19:16] [User Authenticator #4/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[10:19:17] [Server thread/INFO]: Razkarkapak[/46.193.2.131:50581] logged in with entity id 520052 at (74.9076522452745, 56.0, 1196.4533286175892)
[10:19:17] [Server thread/INFO]: Razkarkapak joined the game
[10:19:17] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[10:19:17] [Server thread/INFO]: Razkarkapak left the game
[10:19:22] [Server thread/INFO]: Razkarkapak lost connection: TextComponent{text=‘A fatal error has occured, this connection is terminated’, siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[10:19:22] [Server thread/INFO]: Razkarkapak left the game
[10:19:51] [User Authenticator #5/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[10:19:51] [Server thread/INFO]: Razkarkapak[/46.193.2.131:50605] logged in with entity id 520522 at (74.9076522452745, 56.0, 1196.4533286175892)
[10:19:51] [Server thread/INFO]: Razkarkapak joined the game
[10:21:12] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[10:21:12] [Server thread/INFO]: Razkarkapak left the game
[10:25:41] [Server thread/INFO]: Disconnecting com.mojang.authlib.GameProfile@2bd0fbae[id=,name=Razkarkapak,properties={},legacy=false] (/46.193.2.131:50749): Took too long to log in
[10:25:41] [Server thread/INFO]: com.mojang.authlib.GameProfile@2bd0fbae[id=,name=Razkarkapak,properties={},legacy=false] (/46.193.2.131:50749) lost connection: Took too long to log in
[10:26:17] [User Authenticator #6/INFO]: Disconnecting com.mojang.authlib.GameProfile@2bd0fbae[id=,name=Razkarkapak,properties={},legacy=false] (/46.193.2.131:50749): Authentication servers are down. Please try again later, sorry!
[10:26:17] [User Authenticator #6/ERROR]: Couldn’t verify username because servers are unavailable
[11:14:40] [Server thread/INFO]: Server Backup started!
[11:14:40] [Server thread/INFO]: Turned off world auto-saving
[11:14:40] [Server thread/INFO]: Saving…
[11:14:40] [Server thread/INFO]: Saved the world
[11:15:03] [Thread-46223/INFO]: Server backup done in 00:00:22! (515.0MB | 1.0GB)
[11:15:03] [Server thread/INFO]: Turned on world auto-saving
[11:25:36] [User Authenticator #7/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[11:25:38] [Server thread/INFO]: Razkarkapak[/46.193.2.131:51547] logged in with entity id 530281 at (74.06379044738522, 56.0, 1197.4453862602745)
[11:25:38] [Server thread/INFO]: Razkarkapak joined the game
[11:26:46] [Server thread/INFO]: Razkarkapak lost connection: TextComponent{text=‘Disconnected’, siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[11:26:46] [Server thread/INFO]: Razkarkapak left the game
[11:28:05] [User Authenticator #8/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[11:28:14] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[11:28:14] [Server thread/INFO]: Razkarkapak left the game
[11:28:25] [User Authenticator #9/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[11:28:35] [Server thread/INFO]: Razkarkapak[/46.193.2.131:51586] logged in with entity id 551634 at (74.06379044738522, 56.0, 1197.4453862602745)
[11:28:35] [Server thread/INFO]: Razkarkapak joined the game
[11:30:50] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[11:30:50] [Server thread/INFO]: Razkarkapak left the game
[11:31:07] [User Authenticator #10/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[11:31:10] [Server thread/INFO]: Razkarkapak[/46.193.2.131:51615] logged in with entity id 560439 at (65.51213921125117, 56.0, 1196.546831088945)
[11:31:10] [Server thread/INFO]: Razkarkapak joined the game
[11:33:32] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[11:33:32] [Server thread/INFO]: Razkarkapak left the game
[11:37:28] [User Authenticator #11/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[11:37:34] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[11:37:34] [Server thread/INFO]: Razkarkapak left the game
[11:38:37] [User Authenticator #12/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[11:38:47] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[11:38:47] [Server thread/INFO]: Razkarkapak left the game
[11:39:24] [User Authenticator #13/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[11:39:28] [Server thread/INFO]: Razkarkapak[/46.193.2.131:51739] logged in with entity id 570497 at (63.75597704516264, 56.0, 1195.992167102362)
[11:39:28] [Server thread/INFO]: Razkarkapak joined the game
[11:48:39] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[11:48:39] [Server thread/INFO]: Razkarkapak left the game
[11:48:50] [User Authenticator #14/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[11:48:55] [Server thread/INFO]: Razkarkapak[/46.193.2.131:51777] logged in with entity id 607668 at (64.43418598400997, 56.0, 1196.3176862227433)
[11:48:55] [Server thread/INFO]: Razkarkapak joined the game
[12:03:23] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[12:03:23] [Server thread/INFO]: Razkarkapak left the game
[12:03:54] [Server thread/INFO]: Disconnecting com.mojang.authlib.GameProfile@17d24c50[id=,name=Razkarkapak,properties={},legacy=false] (/46.193.2.131:52051): Took too long to log in
[12:03:54] [Server thread/INFO]: com.mojang.authlib.GameProfile@17d24c50[id=,name=Razkarkapak,properties={},legacy=false] (/46.193.2.131:52051) lost connection: Took too long to log in
[12:04:05] [User Authenticator #15/INFO]: Disconnecting /46.193.2.131:52051: Failed to verify username!
[12:04:05] [User Authenticator #16/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[12:04:08] [Server thread/INFO]: Razkarkapak[/46.193.2.131:52063] logged in with entity id 662006 at (94.35383578590663, 47.0, 1202.450953587027)
[12:04:08] [Server thread/INFO]: Razkarkapak joined the game
[12:25:23] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[12:25:23] [Server thread/INFO]: Razkarkapak left the game
[12:28:21] [User Authenticator #17/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[12:28:23] [Server thread/INFO]: Razkarkapak[/46.193.2.131:52321] logged in with entity id 742225 at (79.27863720058635, 56.0, 1196.1092937930496)
[12:28:23] [Server thread/INFO]: Razkarkapak joined the game
[12:35:07] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[12:35:07] [Server thread/INFO]: Razkarkapak left the game
[12:35:57] [User Authenticator #18/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[12:36:04] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[12:36:04] [Server thread/INFO]: Razkarkapak left the game
[12:36:07] [User Authenticator #19/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[12:36:11] [Server thread/INFO]: Razkarkapak[/46.193.2.131:52558] logged in with entity id 767921 at (71.36671682849754, 56.0, 1197.7068257562926)
[12:36:11] [Server thread/INFO]: Razkarkapak joined the game
[12:45:56] [Server thread/INFO]: Razkarkapak lost connection: TextComponent{text=‘Disconnected’, siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[12:45:56] [Server thread/INFO]: Razkarkapak left the game
[12:49:33] [User Authenticator #20/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[12:49:35] [Server thread/INFO]: Razkarkapak[/46.193.2.131:52808] logged in with entity id 802701 at (76.60708258384037, 56.0, 1197.3463678907935)
[12:49:35] [Server thread/INFO]: Razkarkapak joined the game
[12:53:34] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[12:53:34] [Server thread/INFO]: Razkarkapak left the game
[12:56:05] [Server thread/INFO]: com.mojang.authlib.GameProfile@d52241b[id=,name=Razkarkapak,properties={},legacy=false] (/46.193.2.131:52894) lost connection: Timed out
[13:14:40] [Server thread/INFO]: Server Backup started!
[13:14:40] [Server thread/INFO]: Turned off world auto-saving
[13:14:40] [Server thread/INFO]: Saving…
[13:14:40] [Server thread/INFO]: Saved the world
[13:15:01] [Thread-80558/INFO]: Server backup done in 00:00:21! (515.0MB | 1.5GB)
[13:15:01] [Server thread/INFO]: Turned on world auto-saving
[13:24:06] [User Authenticator #21/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[13:24:07] [Server thread/INFO]: Razkarkapak[/46.193.2.131:53398] logged in with entity id 824878 at (73.95517838281789, 56.0, 1209.980506911348)
[13:24:07] [Server thread/INFO]: Razkarkapak joined the game
[13:33:09] [Server thread/INFO]: Razkarkapak lost connection: TranslatableComponent{key=‘disconnect.timeout’, args=[], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
[13:33:09] [Server thread/INFO]: Razkarkapak left the game
[13:40:29] [User Authenticator #22/INFO]: UUID of player Razkarkapak is 8b5d2be4-1a1f-42f6-8459-da5f99e715d4
[13:40:35] [Server thread/INFO]: Razkarkapak[/46.193.2.131:53528] logged in with entity id 878481 at (69.46467810795355, 56.0, 1198.3110760836034)
[13:40:35] [Server thread/INFO]: Razkarkapak joined the game


#10

Ce sont les logs d’aujourd’hui.

“Razkarkapak” c’est mon pseudo IG et c’est un compte officiel Minecraft.


#11

Je ne connais pas trop le moddé et cette erreur c’est la première fois que je la vois

Sur d’autre forum il parle d’attendre que l’erreur passe

Donc ba a vrai dire je c’est pas j’essayerais de trouver une solution si je trouve mais je promet rien


#13

D’accord je comprends.

En tous cas, merci pour ton attention !


#14

Pas de problème et désolé de ne pas avoir trouvé de solution

EDIT: Je peut juste te conseille d’envoyer un ticket au support de boxtoplay

Il aurons surement une solution il sont beaucoup plus fort dans ce genre de problème que moi


#15

D’accord merci je vais faire ça alors :wink:


#16

EDIT : En ce moment je me fais kick toutes les 2 min du serveur pour divers motifs… Tous liés à une déconnexion inopinée. Mais sur le site boxtoplay.com sur le panel, je n’ai pas accès à la console ni aux logs… ça charge indéfiniment et rien ne se passe.


#17

Bonsoir,

As-tu donné tes identifiants à quelqu’un ?
As-tu accès au Tickets ? Si oui, contacte les.


#18

Bonsoir,

Non je n’ai jamais donné mes identifiants.
Oui j’ai réussi à envoyer un ticket !